Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Chicago that provides these benefits to your business.
9 Reasons Why Net-Centrix Should Be your First Choice For IT Support:
- 15 Years Experience with Dental Offices – With 15 years of experience in providing managed IT services for dental professionals, we focus on giving you what you need to maintain optimum efficiency. Whether you use Eaglesoft, Dentrix, or Denticon we have the expertise to install, upgrade and manage your software.
- Guaranteed Response Time of 15 Minutes – We appreciate how frustrating it can be to call a vendor and get voice mail. Whether you email or call, we will start working on your issue within 15 minutes or you we will give you $100.
- Unlimited Support – With a reasonably priced monthly managed services contract, you have unlimited phone, remote and on-site support. This allows you to focus on your practice and your patients without worrying about your technology.
- No Risk Contracts – We offer month to month contracts with no early termination fees. No commitment equals no risk.
- Daily Secure Monitoring – Your systems are monitored daily. We are watching for threats from system malfunctions, hackers and viruses, and verifying successful backups.
- No “Geek Speak” – Just like every industry, IT has its own jargon. You don’t need to learn that jargon. We answer questions and talk in plain terms that facilitate effective communication.
- Disaster Recovery & Business Continuity – When it comes to data protection, we believe in redundancy. We implement local and cloud based backup programs to ensure your data is protected.
- Business Class Antivirus Protection – Running on the bitdefender platform, your antivirus software runs in the background and is updated automatically multiple times per day.
- Server Monitoring – Continuous server monitoring is performed through a 24/7 monitoring system at regular intervals and takes action upon notifications. We provide alert-based monitoring of your servers, workstations and network infrastructure and identify trends and address issues promptly as they arise.